“I absolutely loved having an experienced, current midwife presenting the lecture who can also point out real life thoughts and ways of doing things”. Michael, Ambulance Paramedic, Birthing for the Non-Midwife course, 2016

“Fantastic, will now be able to improve practice at my facility”. Nicole, Aged Care Facility, IDC Insertion and Care of the IDC/SPC Course, 2016

“Trainer was amazing. Very knowledgeable and easy to learn from. Would definitely recommend and will be back for refresher”. Sarah, Birthing for the Non-midwife Course, 2015.

“This is the most relaxed and confident I have ever been during BLS training. NED made it easy and fun. Thanks! Catherine, Basic Life Support for Healthcare Providers, 2017

“Interactive. I gained a lot of knowledge, great trainer”.Sue, Wound Management, 2016.

“Excellent presentation. Enjoyed thoroughly and learnt a lot. Will take back to organisation to review P&P”. Sherryn, Aged Care Facility, IDC Insertion and Care of the IDC/SPC Course, 2016

“Great job Kate. Great energy. Approachable. Felt comfortable asking any question - very important.” Sam, Wound Management Course, 2016.

“This was my first NED course but I will definitely be doing more”.

“Very approachable, encouraging questions and involvement”.

“It was excellent and I gained heaps of clinical knowledge”.

“Very happy to attend these regular update courses. Excellent content”.

“Very knowledgeable presenter, very approachable”.

“Content provided through coverage of topic without overloading with excess information”.

"Very informative session lots of useful tips and information”.

“Thank you! Wonderful!”

“Very engaging, informative. Thoroughly enjoyable, thanks”.

“Fantastic, excellent knowledge +++”.

 "Very informative + practical sessions”.


To assist her agency nurses in compliance with mandatory Basic Life Support (BLS) requirements, Lina engaged us to provide regular, group courses for VNS staff. We thoroughly enjoy working with Lina and her staff to provide healthcare specific BLS training for nurses and Nationally Recognised CPR courses for Personal Care Attendants and Theatre Technicians.

“NED Victoria has provided us at VNS with BLS training and assessment since 2013. Di and Rachel deliver clinically relevant, practical and up to date information. They are easy to deal with and have tailored their courses to our needs.  The feedback we receive from our staff is positive and their confidence is greatly increased with the hands on and realistic training scenarios”.

Lina Cornell, Director, VNS


On Luck Chinese Nursing Home contacted us with a need to proactively address their mandatory CPR training. In conjunction with the DON and Clinical Coordinators, we were able to identify and target specific training requirements including incorporating facility specific equipment and policies into the training. Since 2013 we have delivered regular, onsite training for On Luck Chinese Nursing home nurses and personal care attendants. The benefits to On Luck staff have included increased confidence in identifying and responding to the deteriorating/unwell patient in a variety of conditions; the use of BLS related equipment and implementation of local policies. As part of this ongoing training partnership, we now provide regular staff updates to On Luck Chinese nursing home staff on a variety of topics.

“NED Victoria has been providing us with onsite BLS training for a number of years. Our staff find the sessions extremely beneficial in providing the most current information, feedback on practical skills and the ensuing increase in their confidence. More recently, we have also had NED Victoria provide training on wound, catheter and soon on medication management. They have a wide range of topics available and always provide friendly, professional service and up to date information which is customised to our training needs and facility policy”.

Minerva Lau, Director of Nursing, On Luck Chinese Nursing Home.


We work onsite with Cara Inc. to deliver regular first aid and CPR updates for their staff. We use context specific scenarios, information and examples which makes the learning interesting and relevant. This assists staff in the consolidation of their learning and builds confidence in first aid responses that may be required as part of the important work they do.

“I originally contacted Di Bissett from NED Victoria to facilitate First Aid and CPR training as she was a contact of a colleague. Two or three years later we are still using the services of NED Victoria. The staff from NED are wonderful and more than cater for our needs. They are exceptionally organised and keep all the Cara staff up to date and on top of our First Aid and CPR requirements. NED also have a very hands on approach. One thing that appeals to me about NED Victoria is their personalised manner year to year. It always feels like they were here only a couple of months ago. I would recommend NED for any Organisation requiring to keep their First Aid and CPR updated”.

Roz Parry, MacKillop Family Services (formally Cara Inc.).


Kate, the Education and Training Coordinator for Sapphire Care contacted us regarding custom training for their aged care facilities. For a number of years, we have been working with Kate on providing onsite custom sessions for Sapphire Care sites as well as individual Sapphire Care staff attendance at our scheduled courses.

“Di and Rachel have been helpful and accommodating in their communication regarding course coordination and provision. Di, Rachel and Kate assisted us in pinpointing our training requirements and provided training that specifically addressed our needs. They provided a unique and valuable service which has been incredibly beneficial to our staff. Being able to host courses onsite is convenient for our staff and organisers. The staff also are able to learn in a familiar environment with training customised according to our policies and equipment”.


Kate Tonge, Education and Training Coordinator, Sapphire Care.